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TERMS & CONDITIONS

  1. Introduction

    1. Thank you for using Slowfashion - we operate a marketplace which allows you to buy and sell items using our website https://slowfashion.se, or through the Slowfashion application which is offered for download through an app store on your mobile device (the ”Service”).
    2. The Service is operated by Slowfashion Sweden AB (”we”, ”our, or ”us”).

  2. Our relationship

    1. This document and any documents referred to within it (collectively, the ”Terms of Service”) set out the terms of your relationship with us. It is important that you read and understand the Terms of Service before using the Service. If there is anything within them that you do not understand, then please contact us at [email protected].
    2. By setting up an account with us, or using and accessing the Service, you agree to these Terms of Service. If you do not agree to these Terms of Service, please do not browse or otherwise access or use the Service.

  3. Facts about Slowfashion

    1. Slowfashion Sweden AB is incorporated and registered in Sweden under company number 559391-3618. Our registered office is at Morsarvet af Sjofalla, 57494 Vetlanda, Sweden.

  4. Information about you

    1. We handle personal information carefully. Please read more in our Privacy Policy.

  5. Start your account

    1. To access our Service you set up an account with a username and password (your ”Account”). We encourage you to use ”strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account. To sell with us, you must register through Swedish Bank-ID. Trustworthiness is imperative for us and you will also be required to do a KYC process (Know Your Customer), to make sure that all users on the platform are legit, and the service as a whole authentic.
    2. You must be at least 18 years of age and capable in your country of residence of entering into a legally binding agreement to use our Service.
    3. You may connect to our Service with third-party services approved by us (e.g., Facebook or Google) and you give us permission to access and use your information from that service as permitted by that service, and to store your log-in token for that service as set out in our Privacy Policy.
    4. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your Account. If you have any concerns that your Account or your Slowfashion "Circularity Points" (as defined in clause 7 below) may have been misused, you should contact us at [email protected] straight away to let us know.

  6. Slowfashion Marketplace

    1. You can sell your items through our Service by publishing pictures & other details of the item you want to sell (”Sale Item”).
    2. As a buyer, Sale Items must only be purchased using one of Slowfashion’s approved methods of payment (a ”Sale Transaction”) and all Sale Transactions must take place within the Service.
    3. As a seller you need to verify yourself by using Bank-ID (Sweden), this is for creating the highest level of security and authenticity on the platform.
    4. When a sale item has been sold, you as a seller need to pack and ship the item within 7 calendar days. The item should be carefully packed with suitable padding to protect the piece from getting damaged during shipment. Should the item be damaged during shipment the liability lies with you as a seller. If your item hasn’t been shipped after 7 days, Slowfashion will automatically cancel the order and issue the buyer a full refund.
    5. As a buyer you might experience that a bought item is not in accordance with how it was originally described by the seller. Then the following applies: 5.1 As a buyer, you have 6 hours from the moment of picking up or receiving a delivery of your bought item to verify that the item has the same condition as the item was described. If the buyer believes that the bought item differs significantly from what the seller has stated, the buyer must immediately send a complaint to Slowfashion, via [email protected], describing the issue(s), including detailed image(s) and information. This is done by the buyer sending an email including images and information to [email protected]. Purchases from authorized second-hand boutiques are considered final once ordered items are delivered or picked up. 5.2 In the event that you as a buyer cannot inspect the received sale item within the given timeline, due to circumstances beyond their control, we will handle such cases on a case-by-case basis. 5.3 If a buyer complaint has been accepted by Slowfashion, and the result of the case is that the sale item is to be shipped back to the seller, the cost of shipping needs to be paid by the seller.
    6. Any purchase made of a Sale Item is solely between you and the seller. Slowfashion is a platform enabling the transaction between seller and buyer. A user cannot though contact another user, and should there be a dispute that is going to be resolved through Slowfashion support and dispute resolution process. You can find out more about our dispute resolution procedure in clause 18 of these Terms of Service.
    7. Any purchase made of a Sale Item is solely between you and the seller. Slowfashion is a platform enabling the transaction between seller and buyer. A user cannot though contact another user, and should there be a dispute that is going to be resolved through Slowfashion support and dispute resolution process. You can find out more about our dispute resolution procedure in clause 18 of these Terms of Service.
    8. When having sold or bought an item, you as a user should see the updated balance in My Finances approximately 24 hours after the 6 hour buyer inspection time has expired.
    9. As we are not the seller of any Sale Items, we have no control and do not give any commitment relating to the existence, quality, safety, genuineness or legality of Sale Items, the truth or accuracy of any picture or description of the Sale Items or any other content made available by users, the ability of sellers to sell Sale Items, the ability of buyers to pay for them or that a buyer or seller will actually complete a transaction or return the Sale Item.

  7. Use of My Finances and Slowfashion Circular Points

    1. Slowfashion´s "My Finances" is an electronic money account service which allows you to send and receive electronic payments to buy or sell Sale Items.
    2. Slowfashion My Finances is a service provided by Slowfashion and the e-money contained in your My Finances is managed and operated by MangoPay, a licensed e-money issuer.
    3. By using Slowfashion My Finances: 3.1. You also agree to the Framework Contract for Payment Services using MangoPay Electronic Money. You may find MangoPay´s Terms & Conditions at https://mangopay.com/terms-and-conditions/eu/payment-services. 3.2. You agree that we may provide certain information and certain documents we collect to MangoPay. The personal information, data and documents we collect about you is set out in our Privacy Policy. 3.3. If you have any queries about using the Slowfashion My Finances to buy or receive payment for Sale Items please contact our helpdesk at [email protected]. 3.4. If you have any problems with a Sale Transaction please follow the dispute resolution procedure set out in clause 18 below. 3.5. If the purchaser of a Sale Item initiates a chargeback, successfully wins a transaction dispute or otherwise reverses payment for a Sale Transaction we may deduct such reversed amount from the Slowfashion My Finances account of the Seller. If there are insufficient funds available in your Slowfashion My Finances account or this results in a negative balance of your Slowfashion My Finances account we may either (i) charge any credit or debit card previously registered on your Account with the amount required to return your account to zero and/or (ii) suspend your Account until such time as you deposit funds to restore your Slowfashion My Finances account to a positive balance and/or (iii) attempt debt recovery through other means. We may also charge a reasonable fee to cover our costs in recovering these sums. 3.6. When you make a deposit of money into your account on Slowfashion My Finances or receive money from other users of the Service, your money will be ring fenced and segregated from other Slowfashion My Finances users’ deposits in accordance with the Framework Contract for Payment Services using MangoPay Electronic Money.
    4. Slowfashion Circular Points is a part of Slowfashion My Finances and is a points program that benefits the user contributing to a circular society and slow fashion. The more the user contributes, the more circular points are gained. 4.1 By being an active and contributing user of Slowfashion Service you can collect points through the following actions: 4.1.1 Selling many items via Slowfashion Service. See more details through the help section. 4.1.2 Selling items of high value via Slowfashion Service. See more details through the help section. 4.1.3 Getting high ratings from the buyer of your sale item via Slowfashion Service. See more details through the help section. 4.1.4 Buying many items via Slowfashion service. See more details through the help section. 4.1.5 Buying items of high value via Slowfashion Service. See more details through the help section. 4.2 By being an inactive user of Slowfashion Service you may lose previously gained points. See more details through the help section.

  8. Premium Selling Service (PSS)

    Slowfashion’s Premium Selling Service (PSS), is a full service of picking up, photographing, validating, authenticating, uploading and shipping products on behalf of a user. Users opting for PSS agree to the following:

    1. In order for submission and acceptance, all items submitted for PSS must meet Slowfashion’s quality and brand standards. Slowfashion reserves the right to reject any items that do not meet these standards.
    2. The selling process involves professional photography, listing, and marketing of items. Pricing is determined by Slowfashion based on market insights and historical sales data. The seller agrees to a 40% commission rate on the final sale price. Once an item is sold, Slowfashion manages packaging and shipping.
    3. Returns and Customer Support - Slowfashion handles all customer service inquiries and return requests. If an item is returned due to misrepresentation, the seller will be responsible for return-related costs.
    4. Payments for sold items will be made to the seller 14 days after the sale to account for potential returns.

  9. Identification Requirements for using Slowfashion Circular Points

    1. MangoPay has ”Know Your Customer / KYC” legal obligations to ensure it knows the identity of users of the Slowfashion Circular Points. In order to deposit and withdraw funds from your account on Slowfashion Circular Points, you will need to provide us with certain information that MangoPay can use to verify your identity.
    2. For deposits totalling EUR2,500 or less (or local currency equivalent) and withdrawals totalling EUR1000 or less (or local currency equivalent) you must provide us with the following information: email address, first name, surname, country of residence, birthday and your nationality. If your total deposits or withdrawals exceed the amounts referenced in this clause, you will need to provide us with additional documentation to make any deposits or withdrawals.
    3. For unlimited withdrawals and deposits, you must provide us with your address and a copy of an identity card or passport, as proof of your identity. We may also require you to provide additional details or documentation at our discretion to ensure that MangoPay will be able to identify you to comply with its legal obligations. If you are under 18, MangoPay will need to verify the identity of your parent and we may require your parent’s consent for your use of the Service.
    4. You agree that we may share this information with Den service vi väljer att ta in till Slowfashion. Further details are available in our Privacy Policy.

  10. Fees for using Slowfashion Circular Points

    1. There are no fees for depositing funds into your Slowfashion Circular Points account.
    2. We may charge a withdrawal fee when you withdraw money from your Slowfashion Circular Points account to your bank account.

  11. Your right to use the Service

    1. The materials and content comprising the Service either belong to us or we have permission from the owner to use them to provide the Service. We give you permission to use the materials and content comprising the Service for the sole purpose of using the Service in accordance with these Terms of Service.
    2. Your right to use the Service is personal to you and you are not allowed to give this right to another person or to sell, gift or transfer your Account to another person. Your right to use the Service does not stop us from giving other people the right to use the Service.
    3. Other than as allowed in these Terms of Service you are not given the right to use the ”Slowfashion” name, or any of the ”Slowfashion” trademarks, logos, domain names and other distinctive brand features.

  12. Your content

    1. You confirm that images, sounds, text or information that you submit or create (”User Content”) whilst using the Service will meet the Rules of Acceptable Use.
    2. You grant us a worldwide, non-exclusive, royalty-free and perpetual licence to use, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, licence, sub-licence, assign, transfer and exploit the User Content anywhere and in any form for the purposes of providing our Service or for any purpose in connection with the operation of our business.
    3. Our right to use your User Content does not in any way affect your privacy rights and we will only use information that identifies you as set out in our Privacy Policy.
    4. We do not check or moderate any User Content before it is added to the Service by users. We may later check, moderate, reject, refuse or delete any User Content if we think that it breaks any of the Rules of Acceptable Use, or we believe it is against the ethos of Slowfashion.

  13. Rules of Acceptable Use

    1. In addition to the other requirements within these Terms of Service, this clause describes specific rules that apply to your use of the Service (the ”Rules of Acceptable Use”).
    2. You must make sure the email address you provide in your Account details remains active and is checked by you on a regular basis.
    3. When using the Service you must not: 3.1. create more than one Account on the Service (however, you may connect all your social networks or other services accounts, that we support, to your Account on the Service) unless we agree otherwise; 3.2. give any false or misleading information in your Account details; 3.3. permit another person to use the Service under your name or on your behalf unless you are a business and such person is authorised by you; 3.4. use the Service if we have suspended or banned you from using it; 3.5. send junk, spam or repetitive messages; 3.6. engage in any illegal or unlawful conduct including selling any fake or counterfeit items or any item that otherwise beaches another person’s rights; 3.7. modify, interfere, intercept, disrupt or hack the Service; 3.8. misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service’s own equipment; 3.9. collect any data from the Service other than in accordance with these Terms of Service; 3.10. submit or contribute any User Content (including comments and descriptions relating to Sale Items) that contains nudity or violence, is abusive, threatening, harassing, obscene, misleading, untrue, offensive, derogatory or uses bad or rude language; 3.11. unfairly or unlawfully interfere or manipulate any ratings system or user feedback system; 3.12. submit or contribute any User Content without the permission of the content owner or otherwise infringe the copyright, trademark or other rights of third parties; or 3.13. offer to sell any items other than clothes, shoes or accessories; or 3.14. purchase or sell a Sale Item by making direct arrangements with the buyer or the seller to use a payment method other than the approved payment methods available through the Service; 3.15. take any action which is deliberately designed to circumvent, reduce or manipulate the Commission due to us (as specified in clause 15); 3.16. submit or contribute any information or commentary about another person without that person’s permission.
    4. Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms of Service, and may result in our taking all or any of the following actions (with or without notice): 4.1. immediate, temporary or permanent withdrawal of your right to use our Service; 4.2. immediate, temporary or permanent removal of any User Content (including the removal of Sale Items listed on the Service); 4.3. issuing of a warning to you; 4.4. legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; 4.5. disclosure of such information to law enforcement authorities as we reasonably feel is necessary. 4.6. We may investigate any suspected breach of the Rules of Acceptable Use. During such investigation we may temporarily withdraw your right to use our Service or remove User Content (including the removal of Sale Items listed on the Service) without notice to you. 4.7. The responses described in clause 12.4 are not limited, and we may take any other action we reasonably deem appropriate.

  14. Notice and takedown policy

    1. Any person may contact us by sending us an ”Infringement Notice” if any content available through our Service infringes their rights or fails to comply with our Rules of Acceptable Use. The Infringement Notice should be sent either by post to Slowfashion Sweden AB, Morsarvet af Sjöfälla, 57494 VETLANDA, Sweden or by email to [email protected]. Please provide the information described below in the Infringement Notice: 1.1. your name and contact details; 1.2. a statement explaining in sufficient detail why you consider that the content available through our Service infringes your rights or fails to comply with our Rules of Acceptable Use; and 1.3. a link to or such other means of identifying the problematic content.
    2. We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take.

  15. Advertisements on the Service

    1. We and our selected business partners may provide advertising to you through the Service or by other methods such as email. This advertising may be based on your User Content or other information available through the Service. When delivering advertising we will only use information that identifies you as set out in our Privacy Policy.

  16. Seller commission

    1. The seller of any Sale Item will pay us a commission on the total product related transaction amount received by the seller (including VAT, if any). If the Commission payable is less than our minimum Commission, then the seller may be required to pay the minimum Commission.
    2. Our Commission will be deducted from your Slowfashion Circular Points account.
    3. We will provide the seller of the Sale Item with information detailing the Commission.
    4. The Commission is inclusive of VAT or other sales taxes (where applicable).
    5. The level of Commission is decided depending on your level of Circular Points. All commissions start at 15%, if not lower.

  17. Ending our relationship

    1. If at any time you do not feel that you can agree to these Terms of Service or any changes made to the Terms of Service or the Service, you must immediately stop using the Service.
    2. If you wish to end your use of the Service, please contact us at [email protected] from the email address linked to your account and ask us to deactivate your Account.
    3. We may immediately end your use of the Service if you break the Rules of Acceptable Use, any other important rule(s), or terms and conditions we set for accessing and using the Service including these Terms of Service.
    4. We may also withdraw the Service as long as we give you reasonable notice that we plan to do this so that you have a reasonable period of time to download any of your User Content.
    5. If you or we end your use of the Service or we withdraw the Service as described in this clause, we may delete or modify your User Content, Account or any other information we hold about you. You will also lose any rights you have to use the Service or access our content or your User Content. We will not offer you compensation for any losses.

  18. Our liability/responsibility to you

    1. You alone decide whether to proceed with a sale or purchase of a Sale Item. As such, we make no commitments regarding the Sale Items including the quality or late delivery of the Sale Items or for honouring (or causing any seller to honour) any erroneous information regarding the price, description and availability of, or any information relating to any Sale Items promoted or available through our Service or the ability of the purchaser to complete any purchase of the Sale Items.
    2. Due to the nature of the Internet and technology, the Service is provided on an "as available" and "as is" basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Service in these Terms of Service and, to the extent we are able to do so, we exclude any commitments that may be implied by law.
    3. We hereby disclaim any liability in the event that a product is lost or unavailable on the platform. While we strive to maintain backups of our servers, there may be occasional gaps in data synchronization. These backups are performed regularly, but we cannot guarantee real-time synchronization. Users are encouraged to maintain their own records and backups for added security.
    4. Users should be aware that shipping times provided are estimates and not guaranteed delivery times. While we strive to provide accurate estimates, we cannot guarantee timely delivery as shipment processes may vary. Users should refer to shipping information provided by the carrier for more accurate delivery estimates.
    5. To the extent permitted by law, our total responsibility for any claims relating to a Sale Transaction is limited to the Commission payable in connection with that Sale Transaction.
    6. For any other claims arising out of the provision of the Service or the Slowfashion Circular Points, we do not accept any responsibility whatsoever (whether arising in contract, tort otherwise).
    7. Slowfashion, its affiliates, directors, officers, employees, agents, contractors, and licensors shall not be liable for any lost profits, lost data, damaged or lost products, or any indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the Services, even if we have been advised of the possibility of such damages. This limitation shall apply regardless of the legal theory under which such damages are sought, whether for breach of contract, tort (including negligence), or otherwise.

  19. Resolving disputes

    Disputes with us
    1. If you have a dispute with us relating to the Service, in the first instance please contact us at [email protected] and attempt to resolve the dispute with us informally.
    Disputes with other users relating to a sale transaction
    1. If you purchase a Sale Item using the Service and have paid a seller using the Slowfashion Circular Points payment method (an ’Eligible Transaction’) you may report any issues you have with this transaction using the reporting functionality on the Service within 10 days of the item being shipped or 15 days of the item being purchased (whichever is sooner). If the issue cannot be resolved directly between you and the seller of the Sale Item, you can ask us to mediate through our dispute resolution process. Please contact us in that case on [email protected].
    2. We will notify the seller of the Sale Item that the dispute resolution process has been initiated and put a hold on their Slowfashion Circular Points account up to the value of the transaction amount reported. We may then review and use the contents of all messages on the Service between you and the seller to assess your report.
    3. Unless stated otherwise a report about an Eligible Transaction may not be edited or changed (other than to provide extra information that is relevant to the report) after it has been filed unless we exercise our sole discretion to allow you to change your report.
    4. Whether you are a buyer or a seller of a Sale Item, you must cooperate with us throughout the dispute resolution process. You must provide any information relating to the dispute to us that we reasonably request. You must respond to any request for such information made within 48 hours of the request being made. Such requests will usually be via email and/or the private message functionality on the Service, although they may occasionally be by other methods we agree with you. If you fail to respond we may not continue with the investigation and may determine that the investigation is resolved in favour of the other party. The investigation may be closed and may not be reopened. Any response received after the 48 hours has expired will only be considered by us at our sole discretion.
    5. You may pursue a report about an Eligible Transaction with Slowfashion or contact your card provider to pursue any chargeback options that may be available to you from your card provider. You may not pursue both options at the same time or seek double recovery in respect of the same Sale Item. If you have an open report with us and subsequently file a chargeback with your card provider, we will close your report. You may not report an Eligible Transaction if you have already reported that Eligible Transaction or you have received a refund for that purchase from Slowfashion, the seller or a third party.
    6. If you report a Sale Item from an Eligible Transaction as an ’item significantly not as described’ and you and the seller cannot agree as to the difference between the Sale Item as sold and the Sale Item as described, we will use reasonable endeavours to make a fair decision based on all information we hold about the Sale Item. We will exercise our decision making authority in our sole discretion when determining our decision in respect of a report of an ’item significantly not as described.’ We will consider numerous factors, which may include the communications between you and the seller, and any documentation you have provided. We will provide you with reasons for our decision upon request.
    7. If you report a Sale Item from an Eligible Transaction as an ’item significantly not as described’ we may require you to obtain appropriate documentation from a qualified expert third party to substantiate the claims made in your report at your expense.
    8. If we open an investigation after receiving a report from a buyer, the seller in the Eligible Transaction will be required to provide proof of shipping and delivery that can be tracked online. This is the only evidence we will accept as proof of delivery. If the seller fails to provide proof of shipping and delivery we may resolve the report in favour of the buyer.
    9. We will exercise our sole discretion when evaluating a report about an Eligible Transaction. If we find in favour of a buyer, we may reverse the initial Sale Transaction and use any sums held by Slowfashion in accordance with clause 6.11 to refund the buyer.
    10. We may also terminate any user’s Account following our conclusion of the dispute resolution process where in our reasonable opinion: 10.1. any user has failed to cooperate with the dispute resolution process; 10.2. the seller has failed to send the Sale Item to a buyer; 10.3. the buyer has failed to pay for a Sale Item; or 10.4. the user has initiated the dispute resolution process on false grounds.
    11. If you report an Eligible Transaction as an ’item significantly not as described’ we may require you to ship the item at your expense to the seller, to us or to a third party designated by us.
    12. To use our dispute resolution process you must have: 12.1. purchased a Sale Item via the Service and paid a seller using the Slowfashion Circular Points payment method; 12.2. purchased a tangible good that can be shipped; 12.3. purchased a Sale Item with shipping (the item was not purchased as a ’Meet in Person’ transaction); 12.4. an account in good standing; 12.5. attempted to resolve the dispute yourself with the other user before asking us to mediate on the dispute; and 12.6. raised the dispute within 10 days of the Sale Item being shipped or 15 days of the Sale Item being purchased (whichever is sooner).
    13. If we ask you to provide proof of shipping, the documentation must clearly show that you (as seller) have shipped the item to the buyer’s address shown on the sales receipt. This documentation must be able to be tracked online and include: 13.1. the delivery address of the buyer (as shown on the sales receipt); 13.2. the date the item was sent; and 13.3. official acceptance of the item by a shipping company and a status update that the item was delivered.
    14. Changes to the Service
    15. We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and our Service.
    16. In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service (”changes to the Service”). These changes to the Service may affect your past activities on the Service, features that you use and your User Content (”Service Elements”). Any changes to the Service could involve Service Elements being deleted or reset.
    17. You agree that a key characteristic of our Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service or deactivate your Account by contacting us at [email protected] from the email address linked to your account.

  20. Change to the documents

    1. We may revise these Terms of Service from time to time but the most current version will always be at [https://slowfashion.se/användarvillkor].
    2. Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something.
    3. We will try, where possible and reasonable, to contact you to let you know about any significant changes to any of the documents referred to in these Terms of Service. We may contact you through the Service (for example by asking you to accept the changes before you continue to use the Service) or via a separate email.
    4. Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens we will not give you any notice.
    5. Documents that apply to our relationship with you:
    1. The current version of the Terms of Service contains the only terms and conditions that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be completely replaced by the current version.
    2. We intend to rely on these Terms of Service as setting out the written terms of our agreement with you for the provision of the Service. If part of the Terms of Service cannot be enforced then the remainder of the Terms of Service will still apply to our relationship.
    3. If you do not comply with these Terms of Service and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.

  21. Law

    1. As we are based in Sweden, Swedish law will apply to all disputes and the interpretation of these Terms of Service. The Swedish courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the Service.

  22. Contact, feedback and complaints

    1. If you need to contact us in relation to these Terms of Service or any other document mentioned in them, please email us at [email protected].
    2. We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.